Job Description

Description and Requirements

Here’s the impact you’ll make and what we’ll accomplish together 

We are seeking a skilled UIM Developer to join our dynamic development team. In this role, you will be integral to the full software development lifecycle, from initial design and coding to configuration, testing, debugging, and documentation of system and application programs. Leveraging your expertise in Oracle UIM and Java Microservices , you will contribute to the development of high-quality, scalable solutions. You will work collaboratively within an Agile environment, preparing technical design specifications, reviewing documentation, and participating in architecture and code reviews to ensure consistency and quality. This position requires a strong technical acumen and a commitment to best practices in software development.

Responsibilities

• Software Development Lifecycle (SDLC) Adherence: Strictly follow the company's established software development lifecycle (SDLC) processes throughout all phases of project delivery.
• Design and Development: Design, code, and configure robust system and application programs, with a primary focus on Oracle UIM and Java Microservices.
• Technical Specification: Assist in preparing detailed technical design specifications based on comprehensive functional requirements and analysis documents.
• Documentation and Maintenance: Develop and maintain thorough operational and system-level documentation to ensure clarity and support ongoing maintenance.
• Quality Assurance: Design, implement, and execute test plans, including unit testing, integration testing, and debugging, to ensure the quality, performance, and reliability of developed solutions.
• Code Review and Collaboration: Participate actively in architecture, design, and code reviews, providing constructive feedback and collaborating with other development staff to ensure code quality, consistency, and adherence to best practices.
• Requirements Analysis: Review functional requirements, analysis, and design documents, providing valuable feedback to ensure technical feasibility and optimal solution design.
• Troubleshooting and Support: Provide ongoing support for applications, identifying and resolving issues efficiently to minimize downtime and ensure continuous operation.

What’s in it for you? 

TELUS International is pleased to offer you a competitive compensation package as a Full-Time Employee, which includes but is not limited to:

• TELUS Flex Benefits Plan for Full-Time Employees from day one of employment
• Paid Vacation days from day one of employment
• Well-being Account, which is a flexible resource to help you be your best self at home and work; provides reimbursement for expenses that support your physical, psychological, social, financial, and environmental well-being.
• Well-being & Support; beyond supporting your physical health, we believe in a broader, more holistic approach
• TELUS International Performance Bonus Program
• Canada Pension Plan
• Employee Share Plan
• TFSA (Tax-Free Savings Account)
• Work perks which is an exclusive corporate discount program
• TELUS Wireless Ambassadors program which provides discounts on wireless devices, accessories, and repairs 
• Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:
• Trending technical skills
• Business domain & customer interaction
• Behavioral & effective communication.
• Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.

Qualifications and Skills

• Technical Stack Expertise:
• Demonstrated experience with Oracle UIM development, configuration, and implementation.
• Proficiency in Java development, with practical experience building and consuming Microservices.
• Software Development Lifecycle (SDLC): Solid understanding and practical experience with various phases of the software development lifecycle, including design, coding, testing, and deployment.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to debug complex technical issues and propose effective solutions.
• Collaboration: Proven ability to collaborate effectively with other developers, testers, business analysts, and project managers in a team-oriented environment.
• Technical Documentation: Experience in preparing and maintaining technical design specifications and operational documentation.
• Code Quality: Commitment to writing clean, maintainable, and well-documented code.
• Communication: Good verbal and written communication skills to articulate technical concepts and participate in reviews.

Join our TELUS International Family

Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need.  From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere

Additional Job Description

Join our team as a UIM Developer to design, develop, and maintain robust system and application programs using Oracle UIM and Java Microservices within our established SDLC.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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