Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...readiness through expert training, analysis, and leadership. We are seeking a highly skilled and mission-driven Maritime Expeditionary Security Force (MESF) Training Subject Matter Expert (SME) to support Navy Expeditionary operations. This role requires deep operational...
...relating to the day-to-day retail operation within his/her defined work area.Conducts new goods inventory and ensures proper reporting... ...all daily paperwork.Ensures Team Members deliver excellent customer service to donors and customers.Works to de-escalate customer...
...corn and other vegetables in rotation with our sugarcane. Our rice mill is the only rice mill in Florida. OVERVIEW The tractor driver position is responsible for transporting sugarcane from field to conveyor ramp site. Employee will be working in close...
...Now Hiring - USPS CDS Rural Mail Carrier TNStumpff Enterprises, LLC, the nations leader in Contract Delivery Service for the United States Postal Service, with offices in 20 states, is currently seeking applicants to deliver mail PART TIME on two CDS mail routes solicited...
...excellent at explaining our menu, who we are, and why we do what we do so that our customers continue to be excited about their experience when they visit us. We are experts in our craft and responsible for developing a positive environment for our customers and fellow...