Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is seeking a dynamic Hospitality Sales Support Specialist team member. As the Hospitality Internal Sales Support, increase Hospitality sales throughout the country by working with Designers, FF&E, Contractors, Project Managers, Internal Reps and Hospitality National Accounts for the purpose of obtaining and confirming proprietary specifications for Daltile.

***This is a WFH Opportunity

Increases Hospitality sales throughout the country by supporting the sales efforts of the Hospitality Team nationally.

Coordinates with Arch Reps, Architects, Designers, Developers, Owners, General Contractors and Hospitality National Accounts. Requiring sample entry, order taking, quoting, inventory checks, custom sample packages for RFP’s, construction schedule reports, database updates, brand updates & large project tracking through Sales Force for all accounts.

Identifies and establishes relationships with customers & hospitality team to support clients samples/tracking, product presentations, pricing requests, e-blasts & value engineer alternates.

Maintains all C&D accounts virtually & determines if an account needs to transition to a Rep or SAM that can service the account in person on a regular basis.

Travel will not be a part of assigned duties unless related to emergency sample couriers or errands related to an industry event and team meetings.

Prospects new and maintains existing accounts through email & Sales Force / NADB. Follows up and reports information quarterly on product forecast and construction schedules.

Organizes & executes new flag sample boards for FF&E firms

May be asked to attend customer events & maintains social media platform pages.

Place orders and manage delivery for Hospitality email / phone when needed. Connect the appropriate rep for the account to follow up on additional business.

Develops in-depth knowledge and expertise of all Daltile/Marazzi/AO products, allied products, vendor products and installation methods.

Organizes, attends & maintains calendar invites for monthly hospitality team meeting, Director RSM / RVP meeting, and Hospitality Lead meeting. Opportunity information is to be updated utilizing Sales Force to ensure we are capturing all pertinent project details and progress of the opportunity as well as closing the opportunity once won, lost, or abandoned.

Feeds leads through Dodge to Sales team once specifier is awarded job.

Adheres to all regulatory guidelines and company policy as it relates to safety and our guiding principles. 

Work from home. Required to meet at corporate office periodically.

Direct support for Director of Hospitality and Hospitality Specialist with all other assigned duties as required. 

Requires BA degree or equivalent combination of education, training and / or experience.

Two or more years of commercial or hospitality sales or industry experience.

Self-Starter

Excellent Time Management

Ability to work individually and in group settings in our skills

Highly Organized

Strong communication skills

Exercises independent judgment and initiative

Basic computer skills

While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms.  The associate is required to walk, stoop, kneel, crouch, or crawl.  The associate may be required to sometimes sit, climb, or balance.  The associate must lift and/or move up to 80 pounds regularly.  Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus.  While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles.  The associate may be exposed to a wide range of temperatures.  The noise level is usually loud.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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