We're a global leader in customer experience, rapidly expanding our team in Malta for an exciting e-commerce collaboration. We partner with top brands worldwide, focusing on smooth customer journeys and strong relationships. If you're a driven individual eager to help shape an excellent online shopping experience, join our diverse and progressive team.
We're searching for a proactive and compassionate Client Relations Specialist fluent in German to join our dedicated team in Malta. This key position is all about ensuring customer satisfaction for our e-commerce clients. You'll be the main point of contact for German-speaking customers, providing expert support solely through email and chat . Your role is crucial for resolving queries, guiding customers on products, and maintaining the high service standards expected from our e-commerce partners. This is a hybrid role, offering two days in our modern Malta office and three days working from home.
Malta is a fantastic place to live and work, offering a rich history, beautiful Mediterranean scenery, and a thriving international community. With its sunny weather, diverse culture, and high quality of life, it's perfect for those seeking career growth in an exciting European location.
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