Epic Clinical Documentation Analyst (Hybrid) Job at Serigor Inc., Raleigh, NC

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  • Serigor Inc.
  • Raleigh, NC

Job Description

Job Title: Epic Clinical Documentation Analyst (Hybrid)

Location: Raleigh, NC

Duration: 12+ Months

Job Description:

The Clinical Documentation (Clin Doc) Analyst supports the client Operated Healthcare Facilities in the ongoing support of the Epic Electronic Health Record (EHR) system.

Key Responsibilities

  • Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
  • Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
  • Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
  • Assist with Epic training and at-the-elbow support for clinical documentation users.
  • Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
  • Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
  • Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.

Skills:

Skill

Required/Desired

Amount

of Experience

Epic Clin Doc certification

Required

7

Years

Epic implementation or operations support experience

Required

7

Years

Strong understanding of clinical documentation practices in healthcare settings

Required

7

Years

Ability to analyze workflow needs and translate them into Epic configuration.

Required

7

Years

Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred.

Highly desired

3

Years

Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment.

Required

7

Years

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