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Data Analyst, Customer Energy Management

Location:

Waltham, MA, US, 02451

Division: Customer Program Strategy

Job Type: Full Time

Requisition Number: 66439

Department:

Job Function: Customer Experience and Marketing

Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!

National Grid is hiring a Data Analyst, Customer Energy Management in Waltham, MA
This is a Hybrid Role - Must live within a commutable distance to our locations

Job Purpose

The Data Analyst, Customer Energy Management is responsible for ensuring accurate and timely reporting of all Key Performance Indicators (KPIs) included in National Grids Three-Year Energy Efficiency Plan, with a special focus on those metrics associated with ensuring increased participation across key customer segments including but not limited to renters, English isolated customers, moderate income, small businesses, and customers located in Environmental Justice communities.

Key Accountabilities

• Coordinates between statewide management committees, implementation teams, and marketers to understand full scope of KPIs in order to develop process to successfully report on monthly, quarterly, and annual commitments.
• Creates new reporting structures and works internally to ensure appropriate development of internal tracking system enhancements.
• Experience with regulatory reporting, benefit cost modelling, and budget management and tracking.
• Tracks investments through procurement and specifically in Environmental Justice communities
• Aggregates new data, incorporates any new information from key Evaluation studies
• Supports data strategy with current program implementation vendors and works with dedicated vendors joining and analysis of data, as needed.
• Develops and maintains relationships with key external stakeholders (state energy and environmental departments, other utilities and energy efficiency program administrators) to coordinate and collaborate on new or modified offerings in order to expand opportunities to better serve new and existing customers while ensuring the best value for National Grid.

Qualifications

• A Bachelor's degree in business, statistics or data analysis, or an environmental related degree and1-3 years of related experience, or 5+ years of equivalent work experience.
• Knowledge of the electric and gas industry; energy efficiency or decarbonization programs, local and national energy policy is strongly preferred.
• 1-3 years of energy efficiency or energy industry related analytical and/or regulatory work.
• Knowledge of relevant industry practice.
• Strong oral and written communications skills.
• Strong analytical and forecasting skills.
• Strong excel or other data platform experience and skills.

More Information

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Salary
$85,000 - $100,000 a year
Salary commensurate with location and experience

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144 .

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Nearest Major Market: Waltham
Nearest Secondary Market: Boston

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