Intrigma is a software company dedicated to improving operational efficiency in healthcare industry. Our advanced scheduling solutions are used by hospitals and medical centers across the USA to optimize staffing, streamline communication, and ensure high-quality patient care. Our technology supports the vital work of medical professionals — and our Customer Support team ensures the technology always performs at its best.
We’re seeking a dedicated Customer Support Specialist who is eager to become an expert in our product and support our clients with fast, thoughtful, and reliable service. You will serve as the frontline of our customer experience, responding to support requests via email and phone and resolving technical issues to keep our clients up and running.
This is a remote, part-time role with a focus on evening and weekend availability to ensure our customers receive outstanding service during off-peak hours.
Responsibilities
Ideal Candidate
What we offer:
Hourly compensation (competitive rate based on experience)
Fully remote work environment
Supportive and mission-driven team culture
Opportunity to grow your technical and customer-facing skills in a healthcare-focused SaaS company
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