Job Description

Responsibilities for this Position Location: USA CO Colorado Springs Full Part/Time: Full time Job Req: RQ202529 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Customer Service Job Qualifications: Skills: Communication, Customer Service, Professional Development Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Customer Service Specialist IV Seize your opportunity to make a personal impact as a Customer Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Customer Service Specialist IV you will help ensure today is safe and tomorrow is smarter. HOW A CUSTOMER SERVICE SPECIALIST IV WILL MAKE AN IMPACT Provides support via the telephone and/or Internet to resolve routine issues and respond to customer inquiries WHAT YOU'LL NEED TO SUCCEED: Education: Associates of Arts/Associates of Science Required Experience: 5+ years of related experience GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: USA MD Annapolis Junction Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc . Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans PI274518865 Customer Service Specialist IV Seize your opportunity to make a personal impact as a Customer Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Customer Service Specialist IV you will help ensure today is safe and tomorrow is smarter. HOW A CUSTOMER SERVICE SPECIALIST IV WILL MAKE AN IMPACT Provides support via the telephone and/or Internet to resolve routine issues and respond to customer inquiries WHAT YOU'LL NEED TO SUCCEED: Education: Associates of Arts/Associates of Science Required Experience: 5+ years of related experience GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: USA MD Annapolis Junction Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc . Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans PI274518865

Job Tags

Hourly pay, Full time, Temporary work, Part time, Immediate start, Remote work, Worldwide, Flexible hours,

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