Case Manager Location: Philadelphia, PA Job Type: Full-time Shift: 6:00 AM - 2:30 PM, Monday - Friday Department: Goldman Clinic Company Overview The Behavioral Wellness Center at Girard is a long-standing behavioral health facility in Philadelphia offering inpatient and outpatient psychiatric and substance abuse treatment. As a leader in behavioral healthcare, we are dedicated to providing high-quality, evidence-based services that support individuals on their journey to recovery. As a committed partner to the City of Philadelphia, we serve as a critical resource for accessible treatment in our surrounding communities. Our services include: Substance Use Disorder Services Inpatient Psychiatric Services Outpatient Drug & Alcohol Treatment Services We are seeking compassionate and dedicated professionals to join our team in making a positive impact in behavioral healthcare. Job Summary The Case Manager will provide case management and chart management support to clients within the Goldman Clinic Methadone Maintenance Program . This role requires interaction with staff and clients to ensure the highest quality of service and compliance with licensure and accreditation requirements . Responsibilities Assess, develop, implement, and monitor comprehensive service plans for each client. Facilitate documentation requests for Social Security and Department of Welfare applications. Assist with client transfers in and out of the Methadone Maintenance Program. Maintain an up-to-date community resource and referral database. Monitor treatment progress and coordinate access to necessary support services, including housing, job training, and healthcare. Ensure proper insurance coverage and funding authorizations for services. Identify clients at high risk of leaving treatment and implement retention strategies. Lead one orientation group per week to help new clients understand program policies. Work closely with counselors, therapists, and other service providers to ensure clients receive appropriate care. Provide crisis intervention and referrals as needed. Maintain compliance with confidentiality and regulatory standards. Qualifications Education: Associate degree or higher in a related field from an accredited institution. Experience: Experience in substance abuse or mental health case management preferred. Knowledge of community resources and public insurance systems. Certifications: Current First Aid & CPR certification preferred. Bilingual (English/Spanish) skills are a plus. Skills & Abilities Strong knowledge of psychiatric disabilities, substance abuse issues, and treatment approaches. Excellent documentation, writing, and organizational skills. Ability to multi-task and prioritize responsibilities effectively. Strong interpersonal and crisis intervention skills. Proficiency in Electronic Health Records (EHR) and Microsoft Office Suite. Ability to work collaboratively in a fast-paced, multidisciplinary team environment. Work Environment & Physical Demands Requires standing, walking, and interacting with clients for extended periods. May involve lifting, maneuvering, and transporting materials. Must be comfortable working with individuals in potentially high-stress or crisis situations. Potential exposure to environmental hazards and infectious diseases. Flexible adaptability to program needs and scheduling. We are an Equal Opportunity Employer EOE/M/F/D/V The Behavioral Wellness Center at Girard
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