Job Description

The Accounts Receivable Specialist is responsible for managing the full cycle of customer billing, credit, collections, and account maintenance. This role ensures timely and accurate invoices, monitors and collects outstanding receivables, and maintains positive relationships with customers while protecting the company’s financial interests. The position requires strong attention to detail, excellent communication skills, and the ability to work independently and collaboratively across teams.

Responsibilities:

• Prepare and issue customer invoices (regular and EDI formats) accurately and timely
• Manage and monitor all Accounts Receivable transactions and balances
• Process and record customer payments, including credit card (CC), ACH, and wire transfers
• Conduct credit reviews and process credit applications for new and existing customers
• Manage collections: proactively follow up on overdue accounts, resolve disputes, and secure timely payments
• Review and approve new customer accounts in line with company policies and credit risk standards
• Maintain accurate customer account records, reconcile discrepancies, and support month-end close activities
• Communicate professionally with internal teams and external customers regarding billing, payment, and credit matters
• Provide regular AR and collections reporting to management, highlighting risks and opportunities

Qualifications & Experience:

• Associate or bachelor’s degree in accounting, Finance, Business, or a related field preferred, or equivalent work experience
• Proven experience in Accounts Receivable, Collections, or a related accounting/finance role
• Familiarity with EDI invoicing and electronic payment processing (credit card, ACH, wire)
• Knowledge of credit review and approval processes
• Proficiency with Microsoft Great Plains a PLUS and Microsoft Office Suite (Excel, Word, Outlook and AI)
• Excellent organizational, analytical, and problem-solving skills
• Strong written and verbal communication skills with a professional demeanor
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• High degree of accuracy and attention to detail

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